Terms & Conditions

Welcome to Sylviavip, the ultimate destination for stylish and comfortable sweatshirts. By accessing or using www.sylviavip.com, you agree to be bound by these Terms & Conditions. Please read the following terms carefully before making a purchase or using our website. If you do not agree to these terms, please do not use our site.

1. Acceptance of Terms

By accessing this website and making a purchase, you agree to comply with and be bound by these Terms & Conditions, which may be updated from time to time. Sylviavip reserves the right to modify or update these terms without prior notice, so we encourage you to check this page regularly.

2. Use of the Website

• Eligibility: To use this website, you must be at least 18 years of age or have parental consent. By making a purchase, you confirm that you meet the eligibility requirements.
• Personal Use: The products and services offered on www.sylviavip.com are for personal use only. You may not resell or commercially exploit any products purchased from our site.

3. Account Creation

• Registration: To make a purchase, you may be required to create an account on our website. When creating an account, you agree to provide accurate and complete information.
• Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
• Account Termination: We reserve the right to suspend or terminate your account at our discretion, especially if we believe there has been a breach of these Terms & Conditions.

4. Products and Pricing

• Product Descriptions: We strive to provide accurate descriptions and images of all products on Sylviavip. However, we do not guarantee that the product descriptions are always error-free, complete, or up-to-date.
• Pricing: All prices listed on the website are in USD (United States Dollar) and are subject to change without notice. The final price of your order will include applicable taxes and shipping fees, which will be displayed at checkout.

Note: While we make every effort to ensure accurate pricing, errors may occur. If we identify an error in pricing, we will contact you before processing your order and give you the option to proceed with the corrected price or cancel your order.

5. Orders and Payments

• Order Acceptance: After placing an order on www.sylviavip.com, you will receive an order confirmation email. This does not mean that your order has been accepted. We reserve the right to reject or cancel an order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraud.
• Payment: We accept various payment methods, including credit/debit cards, PayPal, and mobile wallets (Apple Pay, Google Pay). By making a purchase, you authorize us to charge the payment method you provide.

6. Shipping and Delivery

• Shipping Policy: We offer domestic and international shipping. Shipping costs will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method chosen.
• Shipping Delays: We are not responsible for delays caused by the carrier or customs, especially for international orders. Once your order is shipped, it is in the hands of the carrier, and delivery times may vary.

7. Returns and Refunds

• Return Policy: Please refer to our Returns & Refunds Policy for detailed instructions on how to return items and request a refund. Returns are accepted within 120 days from the date of delivery, provided the items are in their original, unworn condition with all tags attached.
• Refund Process: If your return is approved, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable, and the customer is responsible for the cost of return shipping, unless the item is defective or incorrect.

8. Intellectual Property

• Copyright: All content on www.sylviavip.com, including but not limited to logos, designs, product images, text, and software, is the property of Sylviavip or its content suppliers and is protected by U.S. and international copyright laws.
• Trademark: Sylviavip and its logo are registered trademarks. You may not use our trademarks or any content from the site without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SylviaVip is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes damages related to the loss of data, loss of profits, or any other financial loss arising out of or in connection with your use of www.sylviavip.com.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sylviavip, its officers, employees, agents, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of the website or violation of these Terms & Conditions.

11. Privacy

For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of the United States.
• Dispute Resolution: Any dispute arising out of or relating to these Terms & Conditions or the use of Sylviavip will be resolved through binding arbitration in the state of California, USA.

13. Changes to Terms & Conditions

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect as soon as they are published. We recommend reviewing these terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

RYAN STEFFENSON LLC
Email: support@sylviavip.com
Address: 29134 43rd Ave S, Auburn, WA 98001, United States