Privacy Policy

Effective Date: July 02, 2025

At Sylviavip, we value and respect the privacy of our customers. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal data when you visit our website and make purchases on www.sylviavip.com. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, including but not limited to:

• Personal Information: This includes your name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Includes your payment details, such as credit card information or other payment methods provided when making a purchase.
• Usage Data: We collect data about your interactions with our website, such as the pages you visit, the time you spend on the website, and the products you view or add to your cart. This helps us enhance your experience and offer personalized services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and billing.
• Customer Support: To respond to your queries, complaints, or feedback related to our products and services.
• Improving Services: To improve our website, products, and overall customer experience based on your preferences and browsing behavior.
• Marketing Communications: If you subscribe to our newsletter or promotions, we will use your email address to send you updates about new products, offers, and discounts. You can opt out of these communications at any time.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us identify your browser, remember your preferences, and improve website functionality. You can disable cookies in your browser settings, but this may impact your ability to use certain features of our website.

We also use third-party analytics services, such as Google Analytics, to gather information about how visitors use our site. This data helps us understand user behavior and make informed decisions about website improvements.

4. Data Security

We implement industry-standard security measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure that your sensitive data, including payment information, is securely transmitted. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep your information confidential.

We may also disclose your personal information when required by law or to comply with legal processes (such as a court order or subpoena).

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You may update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data from our records, subject to applicable laws.
• Opt-Out: If you no longer wish to receive marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@sylviavip.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Unentitled Studio LLC
Email: support@sylviavip.com
Address: 289 Sawbuck, Irvine, CA 92618, United States